We are happy to share the news of our collaboration with the Belgian bank Bank J.Van Breda & C° 🇧🇪 The bank with 30 branches all throughout Belgium - in the regions of both Flanders, Wallonia and Brussels - will now offer its financial advisory services via video calls provided by 24sessions.
Bank J.Van Breda & C° specialises in banking for entrepreneurs, family businesses and independent professionals - managing an investment wallet of 15,7 billion euros in total in 2019. It has always been the bank’s core value to build trust and long-term client relations, with sustainable results. With their focus on personal service, they rank number 1 of the Belgian banking sector in customer satisfaction, scoring a Net Promotor Score (NPS) of +55.
Bank J.Van Breda & C° is using CX video calls for account management to enhance the possibilities of giving personal financial advice. The bank states that video calling fits well in its strategy of focusing on personal communication with clients. By starting with video banking, Bank J.Van Breda & C° aims to strengthen customer relationships and customer satisfaction by further increasing its proactive, personal service to clients.
We at 24sessions feel proud to support Bank J.Van Breda & C° in its mission, by supplying our video call technology and services!