24sessions Blog

Coming soon: Instant video-calls from Intercom text chat to deliver excellent customer service experience

Posted by Viktor on Sep 7, 2018 11:56:22 AM

We're really excited about this upcoming integration. Start a 24sessions video call with your leads or customers directly from Intercom Messenger. This new integration offers the ultimate customer service experience by allowing you to swap between a text chat and a video call just with one click.

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Tags: Integration, Intercom, Live text chat, Product

Record, Replay & Repeat

Posted by Viktor on Sep 7, 2018 11:37:24 AM

HD recordings are now available in 24sessions so that anyone can enjoy high quality video recordings of online sales demos, guest lectures, customer support inquiries, online trainings, business meetings, health consultations, and much more.

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Tags: HD, HD recording, Product, video chat recording

Connect 24sessions with Your Favorite Apps Using Zapier!

Posted by Viktor on Sep 6, 2018 4:18:33 PM

We’ve been big fans of Zapier for a while now. It enables you to connect, integrate and automate your favorite web apps without any programming skills!

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Tags: Integration, Product, Zapier

3 Tips to have more effective video meetings with Leads, Prospects and Customers

Posted by Rita on Aug 3, 2018 11:19:50 AM

Have you ever calculated the time you spent arranging and managing your online meetings with customers? Most likely you’re wasting up to 5 hours per week on this!

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Tags: meeting, Stories

How to Prep like a Pro for your next Video Meeting

Posted by Rita on Jul 3, 2018 5:02:45 PM


Have you ever experienced a sudden blackout? Or an unstoppable water leakage, hoping that the customer service of your energy provider would send help immediately? Our partner, Nuon Energy, who is a key player in providing electricity, gas, and heat in the Netherlands, Belgium and the UK, decided to advance their customer service by implementing our video chat technology to solve these issues faster. In the video above you can see Hugh, our Customer Success Manager,  in action when he helps the company onboard, train and implement this new way of working.

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Tags: meeting, Product, Stories

New Feature Alert: Email Customization allows you to Notify Clients your style

Posted by Rita on Jul 2, 2018 1:26:11 PM

email customization

We are very happy to announce the release of our latest addition to 24sessions software: Email customization is here! 

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Tags: customisation, Email, Product

Nuon brings their customer service to the next level

Posted by Viktor on Jun 7, 2018 5:48:01 PM


Have you ever experienced a sudden blackout? Or an unstoppable water leakage, hoping that the customer service of your energy provider would send help immediately? Our partner, Nuon Energy, who is a key player in providing electricity, gas, and heat in the Netherlands, Belgium and the UK, decided to advance their customer service by implementing our video chat technology to solve these issues faster. In the video above you can see Hugh, our Customer Success Manager,  in action when he helps the company onboard, train and implement this new way of working.

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Tags: Nuon, Stories

24sessions at TheNextWeb 2018

Posted by Viktor on Jun 1, 2018 6:06:17 PM

TheNextWeb conference is at the forefront of the global technology events since 2006. This year, 19 carefully curated tracks attracted innovators from all over the world and shaped the conversation on how new technologies like VR and AI will affect the digital ecosystem.

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Tags: Company

Avoid double bookings by integrating your favorite calendar

Posted by 24sessions on May 23, 2018 5:13:12 PM

Say goodbye to time-consuming and burdensome manual processes like manual meeting invites or reminders via emails. Managing your schedule has never been easier. To make sure your calendar is up to date, we recently introduced Calendar integrations.

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Tags: Product

GDPR is coming, and we’re ready for it!

Posted by Anouk on May 23, 2018 3:20:32 PM

GDPR this...  GDPR that... GDPR what do we do now?!

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Tags: Company, data protection, gdpr

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